Frequently Asked Questions
Find answers to common questions about our stationery and home goods
Can I customize the stationery sets?
Yes, we offer personalized monogramming and custom printing services on selected paper goods. Please check the 'Custom' section for options.
What type of paper do you use?
We use premium, heavy-weight FSC-certified paper and traditional letterpress techniques for a tactile, high-quality finish.
Do you offer international shipping?
Currently, we ship to the United States, Canada, and the United Kingdom. We are working on expanding to more regions soon.
How should I care for my desk accessories?
Our brass and lacquer accessories should be wiped with a soft, dry cloth. Avoid harsh chemicals to preserve the finish.
Can I change my order after it has been placed?
Orders are processed quickly. If you need to make a change, please contact us within 2 hours of placement.
Do you offer gift wrapping?
Every Sugar Paper order arrives beautifully packaged, but we also offer premium gift wrapping and handwritten notes at checkout.